We wish of course that you are satisfied and for this reason we provide detailed product and return information on this website. Consumers get 14 calendar days to change their mind after receiving the order. If you are still not satisfied with your order, please return it to us. When returning your entire order, you will receive the full amount back into the account from which you have paid, so including shipping costs. The cost to return the order will be for the account of the purchaser. To send a product return you will receive a return label with a special return address and your personal return number for printing.
Please contact us via email: firstname.lastname@example.org.
Excluded from the right of return are personalized products, for example, engraved or printed bottles. Of course should the items be undamaged and unopened. Because specific storage conditions are required to keep in good condition, our vintage champagnes can not be taken back. Inadequate or stamped returns will not be accepted by us. If you return an item outside these conditions we will not accept the product and will not return the purchase amount.